Training Accreditation

Have your training recognised by your professional body

Many of our members have developed excellent customer service training courses for their employees or clients. However, when moving on, other employers do not always recognise this training. Wouldn’t it be so much better if your training was recognised as meeting the national standard from SOCAPiE?

What's the benefit?

Having your training courses accredited to SOCAPiE standards adds value to:

• the graduate because their training has been recognised by their professional body, making their achievement more portable
• the graduate because they may be able to use the designatory letters MSoCAP
• the employer and/or the training provider because their training will have improved status
• the employer because they will be seen as taking an interest in their employees

What happens?

Your training is assessed by our Training and Development Director and, if it meets the required standards, it will be approved as part of SOCAPiE’s professional development programme. If necessary, you will be guided on any changes that may be needed to meet the standards.

There are two levels:

Approved: if the training meets our standards, it will be Approved by SOCAPiE and may be marketed as such.

Accredited: if the training is judged to be of a sufficient standard and is subjected to our Quality Assurance process, it wll be Accredited by SOCAPiE and may be marketed as such. In addition, successful candidates may use the designatory letters MSoCAP for as long as they remain SOCAPiE members.

How much?

Premier and Partner members pay £500 per course and Corporate and Business members pay £1000. If a graduate of an Accredited programme wishes to use the designatory letters MSoCAP, they may join SOCAPiE at £48 pa.

What now?

For more information and to find out how to apply, please contact us.