News
You will find here all of the latest customer service news from around the world. We collect news from a variety of sources include online media, Ombudsman sites, consumer groups and also jobs and vacancies.
myCustomer.com
- InsideView launches sales intelligence tool in the UK
- European Customer Experience World 2012 announces programme
- Infographic: What are the key consumer tipping points?
- Culture shock: Cynical staff are killing your customer experience
- Avinash Kaushik: Seven super lame customer metrics – and four super awesome ones
Think Customers - The 1 to 1 Blog
Consumer Focus
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Local Government Ombudsman news
- East Staffordshire Council’s response to planning appeal criticised
- Welwyn Hatfield Council criticised over car parking charges for blue badge holders
- City of London failed to fund respite care for a woman with dementia
- Faith school mismanaged admissions and appeals arrangements
- Torbay Council criticised over bankruptcy
Financial Ombudsman Service
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