SOCAPiE Announces New Membership Categories

SOCAPiE has created a number of new membership categories to make it an inclusive professional body. 
 Robert Crawford, Chief Executive, says: “I firmly believe that a professional body ought to be as inclusive as possible to engage members right across the spectrum of its operations. So, we have reviewed our membership categories to ensure there is something for everyone, from the newest student to the retired practitioner.” 
 “At the same time, we need to deliver value for money along with a holistic offering and our new membership categories provide sufficient choice for all aspirations.”
  
Membership of SOCAPiE will still be open to individuals and to organisations but there will be greater choice to reflect a members’ stage in their journey and/or their particular aspirations.
 
For example, organisations can join as Premier members which is for organisations of any size that want to make the membership benefits available to a large number of their staff and take advantage of unique elements like a free customer healthcheck. This is also for members who want to influence the direction of their professional body by being eligible for election to the Board.
 
Otherwise, organisations can join as Business or Corporate members to exploit networking and benchmarking opportunities for a varied number of staff. Those whose businesses operate in the customer service space and want to be associated with SOCAPiE can also join as Partner members.
 
For individuals, there are two categories of membership. Anyone who has an interest in or is pursuing a career in customer service or who may be studying for a qualification in customer service can join as a Personal member. This category is also for those who have retired but who want to keep in touch with their professional body. 
 
Alternatively, anyone who has served in a customer service academic or leadership position or a consultant etc specialising in customer service can apply for fellowship of the Society. This is also for members who want to influence the direction of their professional body by being eligible for election to the Board.
 
Robert adds: “I hope these changes demonstrate that SOCAPiE aims to be an inclusive professional body for everyone in the customer service and consumer affairs industry. Crucially, its direction will be driven purely by its members for its members.”
 
More details for each of the membership categories can be found on the SOCAPiE website by clicking on socapie.eu/content/membership.
Ends                                                                                                                       August 2011

 
Note to editors:
About SOCAPiE:
SOCAPiE is an independent, not-for-profit membership body and is Europe’s oldest professional body for customer service and consumer affairs. It has affiliations across the globe and there are SOCAP organisations throughout the world including USA, Australia, New Zealand, South Africa, Japan, Korea, Brazil and Canada. There are over 4,000 members world-wide.
 
SOCAPiE is unique in representing Consumer Affairs and Customer Service Professionals throughout Europe. 
 
We promote the exchange of ideas, expertise and opinions within the customer service industry and develop and encourage a higher professional profile for those working in Customer Service.
 
For more information about SOCAPiE go to: www.socapie.eu 
For further press information, please contact:
Robert Crawford
SOCAPiEWexford Lodge
Symington KA1 5QN
 
T: 01563 830482
M: 07799 845065
E: robert.crawford@socapie.eu