Become a SOCAPiE member today

Please read through the summary of each membership category before making your selection.

For organisations

Online:  For smaller organisations up to 20 staff committed to service improvement and that are happy to access our services on an online basis only.

Business:  For organisations up to 50 staff committed to service improvement and that want to exploit our networking and benchmarking opportunities.

Corporate:  For organisations of any size committed to service improvement and that want to make the benefits of organisational membership available to their staff.

Premier:   For organisations of any size committed to service improvement, that want to make the membership benefits available to even more staff and take advantage of unique elements. This is also for organisational members who want to influence the direction of their professional body.

Partner:  For organisations in the customer service space that want to be associated with SOCAPiE, be displayed on our Partner Directory and take advantage of our networking and benchmarking opportunities.

For individuals

Personal (online):  For anyone who is happy to access our services on an online basis and who is pursuing a career in customer service, studying for a qualification in customer service or retired but wants to keep in touch with their professional body. Individual members who are graduates of SOCAPiE-approved training programmes are encouraged to use the designatory letters MSoCAP.

Fellow:   For anyone who is or has been a customer service practitioner, an academic with a strong emphasis on customer service or a consultant etc specialising in customer service. This category is also for individual members who want to influence the direction of their professional body. Subject to application and approval, Fellows who are leaders, academics or consultants may use the designatory letters FSoCAP. 

Now, please select the appropriate membership level below. You will have a chance to review your selection and the corresponding dues on the next page prior to your credit card being charged.