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SOCAPiE Announces New Membership Categories

SOCAPiE has created a number of new membership categories to make it an inclusive professional body. 
 Robert Crawford, Chief Executive, says: “I firmly believe that a professional body ought to be as inclusive as possible to engage members right across the spectrum of its operations. So, we have reviewed our membership categories to ensure there is something for everyone, from the newest student to the retired practitioner.” 

The importance of feedback

Yet again I have been busy getting new features added to the SOCAP in Europe website. Unfortunately, we don't have the luxury of a development site so - although we try to be careful - sometimes this create challenges ....and problems! A few weeks ago, we updated our CRM system that integrates with the website and also provides the online event management system for us. I thought that the upgrade had gone smoothly and booked myself onto a couple of upcoming events without any difficulty. Therefore, I assumed everything was okay...
 

New Linked In group

We've continued to press ahead over the last few weeks with developing the SOCAP in Europe presence on the web and social networks. We now have a SOCAP in Europe group on Linked In (group: SOCAP Europe) and are making more use of our Twitter account (socapie). You can use the new Linked In group to engage in discussion and debate and also to find out about upcoming events and other updates. If you are a LinkedIn member, join our group now!

Adding a touch of 2.0 to SOCAP in Europe

Taxonomy upgrade extras: 

I've been spending the last few weeks overseeing the implementation of SOCAP in Europe's new website and integrated CRM system. The objective has been to provide online features for some of the more 'admin heavy' tasks such as event and membership sign-up and, of course, to make everything work that much better for our members!

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Privacy

Privacy statement

This Privacy Statement describes how your personal data is currently processed by SOCAP Europe.

The Society of Consumer Affairs Professionals in Europe (SOCAPiE) is an association of members from across Europe. SOCAPiE holds information about its members and information about non-members who attend SOCAPiE-organised events or who communicate with SOCAPiE or one of our partners.

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The Ombudsman unplugged

The Ombudsman Unplugged

Walter Merricks the Financial Services Ombudsman was our guest at the Society of Consumer Affairs Professionals Christmas Lunch, 6th December 2007 at the Groucho Club Dean Street, Soho London W1

We listened to a master of communication at the peak of his profession and ours – complaint handling. Not just financial services people, but all of us whatever business we are in, benefitted from Walter’s insights both personal and professional in a small, exclusive and informal setting.

Press release - New SOCAPiE CEO announcement

New CEO announcement

The Society of Consumer Affairs Professionals in Europe (SOCAPiE) today announced changes in its organisation and new plans for the future.

Chairman Angie Court (Director Customer Satisfaction, AVIS Europe Plc) said in London today, Derek Williams our Chief Executive for the last three years will be leaving this month to concentrate on developments in his own projects. We would like to thank Derek and his team for their significant contribution and wish them well.

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