Customer Engagement in the Retail Sector - Directors Forum
March 26th, 2015
This Directors Forum will take a look at the key issues, challenges and trends (more...)
SOCAPiE is Europe’s oldest and foremost professional body for customer service and consumer affairs. We are a not for profit membership organisation for professionals working in customer service across Europe, run by and for our members.
We promote the exchange of ideas, expertise and opinions amongst practitioners, academics, opinion formers and governments and we develop and encourage a higher professional profile for those working in customer service.
We do this by maintaining dialogue and engagement with our various stakeholders and providing products and services to help organisations achieve world-class service delivery.